Admin: activity audit log
Use the activity log in the admin dashboard to see the full audit trail across every customer account — account creations, members, invitations and billing — with search by event type, tenant and actor.
The activity log is Arcili's full audit trail: a timestamped overview of what happens across every customer account — who created an account, who added a member, when an invitation was accepted. Administrators and support use it for troubleshooting and compliance, so every change can be traced back to an actor and a moment in time.
The activity log is only available to Arcili administrators in the admin dashboard. Regular team members do not have access.
1Open the activity log
Go to the admin dashboard and select Activity in the left menu under Customers. The page automatically loads the most recent events the moment you open it.
Audit trail for all events on the platform — account creations, invitations, billing changes and more.
Search by event type, tenant or user…
Each row in the table is a single event with five columns: Time, Event, Tenant, Actor and Details.
2Read the event types
The Event column shows the event type as a colored badge so you can skim the list quickly. The types cover the full lifecycle of a customer account:
Accounts — tenant.created tenant.updated tenant.deleted Members — member.added member.removed member.role_changed Invitations — invitation.sent invitation.accepted invitation.revoked Billing — billing.updated Support — support_ticket.created support_ticket.status_changed
Activity is logged automatically as new things happen. You don't have to do anything — events appear in the log as they are triggered on the platform.
3Search the log
Use the search field at the top to filter the list instantly. The search matches across three fields:
- Event type — e.g. type
invitationto see only invitations - Tenant — the name of the customer account the event belongs to
- Actor — the email address of the user who triggered the event
The list filters as you type. Events without an actor — for example automatic system actions — are shown with system in the Actor column.
4See the context in Details
The Details column shows the metadata attached to each event. This is the extra context that makes an audit trail useful — such as which role a member was given, or which field was changed. Empty fields are shown as a dash.
You can also jump straight to activity for one specific customer from the account detail page — the log is then pre-filtered to that exact tenant, so you skip searching manually.
At the bottom of the page you always see how many events you're viewing out of the total — e.g. "Showing the most recent 50 of 200 events" — so you know whether your filter has hidden anything.