Getting started with the Admin dashboard
Get to know Arcili's backoffice: key figures (MRR, active tenants, users, churn), the alert banner, the activity feed, and navigation across Customers, Content and Operations. Requires an admin or support role and desktop.
The admin dashboard is Arcili's backoffice for product owners and support. It gives you the business status across all customers — monthly recurring revenue, active customers, users and churn — along with a live activity feed and quick access to customer, billing and operations tools. Access requires an admin or support role.
1Open the backoffice
The backoffice is a separate tool from the customer app and opens on Arcili's admin address. You can recognize it by the Backoffice mark below the logo in the left sidebar.
To get in, your account needs an admin or support role. Without it, you are met by No access to backoffice with a note to contact an Arcili administrator. In the sidebar footer, Authorized next to your email confirms you have access.
The backoffice requires a larger screen. On mobile you see "Backoffice requires a larger screen" — the admin tools are optimized for desktop with tables, bulk edits and dashboards. Open it on a computer.
The landing page is Overview, at the top of the sidebar. An Updates every minute mark at the top shows that the key figures auto-refresh continuously.
2Read the key figures
At the top sits the wide revenue card headed Monthly recurring revenue with the amount in kr per month. Below the number it states how many active tenants the sum is based on.
Below it are four KPI cards:
Click Active tenants or Total users to jump straight to the full list of customers and Arcili staff respectively.
The numbers in the cards above are placeholders that show the layout. The actual values are pulled live from your customers each time the dashboard refreshes.
3Act on alerts
If something needs action, an amber alert banner appears above the key figures — for example pending invitations, suspended tenants, or empty tenants without active users. The banner sums the count under "items need attention". Click it to go straight to the customer list and clean up.
If there is nothing to act on, the banner does not appear at all.
4Follow the activity feed
At the bottom are two panels side by side. On the left is Recent activity with the newest events, each marked with a colored dot (green = positive, amber = warning, red = critical):
Tenant created · customer name Member added · actor email Invitation accepted · customer name Suspended · customer name
Each line shows the event, which customer it concerns, who performed it, and how long ago ("now", "5 min ago", "3h ago"). Click All at the top of the panel for the full audit trail with search and columns for time, event, tenant, actor and details.
On the right is Top tenants — the five active customers with the highest MRR, numbered 1-5 with user count and amount. Click All here for the full billing overview.
5Navigate between sections
The sidebar is split into three groups. Under Customers you find the customer and business tools:
Tenants — customer accounts, plans and lifecycle Billing — billing and settlement Activity — full audit log Support cases — support inbox
Under Content sit AI agents, Textures, BIM models and Help / FAQ. Under Operations you find System health, Arcili staff, Notifications, Feedback and GDPR.
In the sidebar footer, Customer app switches back to the regular Arcili app, and Log out signs you out.