Help center Plans & billing

Admin: invoice and billing management

View MRR per company in the Billing overview, export settlement data to CSV, and create invoices with period, VAT and due date — track them from draft to paid.

Updated 6 June 2026

As an administrator you manage billing in two places: a Billing overview that shows MRR (monthly recurring revenue) per company with CSV export for manual invoicing, and an Invoices tab on each individual company where you create invoices and track them from draft to paid. There is no automatic payment collection — you keep full control and settle manually.

Note

The billing tools live in the admin console and are for administrators only. If you lack access, see Get started with the admin dashboard.

1Open the Billing overview

Go to Billing in the admin menu. The overview aggregates billing across all companies, so you can quickly see total revenue and the basis behind it.

At the top are three key figures — calculated on active companies only:

Total MRR
Monthly recurring
Active tenants
Number of companies
Total users
Sum of members
Note

Only companies with status active count toward MRR. Suspended or inactive companies still appear in the table, but their MRR field shows "—".

2Understand the MRR calculation

MRR is derived from the company's model and price. There are two models:

Per user
× members
Price × number of members
Flat
flat
Same amount regardless of members
  • Per user — the price is multiplied by the number of members in the company.
  • Flat — the amount is the same regardless of how many members there are.

The table below shows one row per company with the columns Tenant, Plan, Status, Model, Price (DKK), Users and MRR (DKK). The footer sums Total MRR (active).

3Export to CSV

Click Export CSV in the top right. The file downloads as arcili-billing-<date>.csv and includes all companies — inactive ones too — with the fields Tenant, Slug, Plan, Status, Model, Price DKK, Users and MRR DKK.

Use the export as the settlement basis in your own accounting or invoicing system.

Tip

The CSV exports all companies, while the key figures at the top count active ones only. Filter on the Status column in your spreadsheet if you only want to bill active customers.

4Create an invoice for a company

The invoices themselves belong to the individual company. Go to Tenants, open the company, and select the Invoices tab.

DetailsMembersInvoicesActivity

Click Create invoice. The dialog is pre-filled with the company's MRR, so you rarely need to change the numbers:

Create invoice

Amount excl. VAT — pre-filled from MRR VAT — calculated automatically as 25% of the amount Period start and Period end — set to the current month Due date — 14 days ahead by default Status at creationDraft or Sent PDF link (optional) · Notes (optional)

Choose the status at creation:

  • Draft (visible to support only) — save without sending.
  • Sent (visible to the customer) — the invoice is recorded as sent.

Optionally add a PDF link to the actual invoice and internal Notes. Click Create invoice to save.

5Track and update status

Each invoice in the list shows the invoice number, period, due date, amount incl. VAT and a status badge:

  • Draft · Sent · Paid · Overdue · Cancelled

Actions directly on the row:

  • If the invoice is Sent, click Paid to mark it as paid.
  • If it is Draft or Sent, you can cancel it with .
  • If the invoice has a PDF link, opens the document in a new tab.
Important

Status changes are recorded in the audit trail alongside other billing changes. See Admin: activity and audit log for the full trail.

Next steps