My PDF report looks wrong

Does a report look empty, or won’t the PDF render correctly? It’s usually either browser rendering or missing data behind the report. Here’s how to narrow it down.

1Check the browser first

• Open the browser console (F12) and look for errors from the PDF engine.
• If you see canvas or render errors, try another browser — that quickly reveals whether the issue is browser-specific.

2Site plan: clear the cache

If a site plan shows wrong coordinates or the wrong background, use Clear cache + reload in the preview. It re-fetches the geodata.

3Empty tables = missing data

If a table is empty, confirm that data actually exists — e.g. by searching the CVR or the address directly. An empty table usually means the project data is incomplete, not that the report is broken.

4Tip

Very long lists can take a few seconds to build. Reduce the data volume (fewer rows, shorter period) if a heavy report hangs.

Next steps

• Print optimisation and PDF viewer
• Empty results in exports and reports
• Site plan and facade templates