Help center Data & GDPR
How your valuation and chat data is used
How Arcili handles, stores and protects your valuations and conversations — where it’s stored, for how long, and what it’s used for.
When you run valuations and talk to the assistant, data is created. Here’s how Arcili processes, stores and protects it — so you know exactly what happens to your input.
1Chat history and attachments
- Your conversations are stored securely so you can return to and export them.
- Attachments (images, PDFs, documents) are stored securely and expire automatically after a period.
- You can delete a conversation at any time; it’s then removed from backups within a short time too.
Note
Chat links are personal and tied to your account. To share a conversation with a colleague, download it as a PDF rather than sharing the link.
2Valuation input and feedback
- The parameters you enter in a valuation (area, condition, build year) are used to compute your specific estimate.
- If you give feedback on a valuation (thumbs up/down, actual price), it’s used to continually improve the model’s accuracy in that area.
- Valuation input isn’t shared externally.
3What you control
- Delete conversations individually from the history panel.
- Export your data via Settings if you want a copy.
- Delete your account permanently to remove everything.
Tip
Unsure about an answer from the assistant? Ask it for the sources — it works on public registries and can point to where a piece of information comes from.