Roles and permissions in the team
Understand the four roles in your Arcili team — Owner, Admin, Medlem and Viewer — what each can do, how to change a role, and how roles connect to the team's enabled modules.
A team in Arcili gathers your company's users in one shared workspace, where each person has a role that determines what they can see and do. There are four roles — Owner, Admin, Medlem (Member) and Viewer — and this guide explains what each one grants access to, and where you manage it.
1Open team administration
Click your profile in the side menu and select Team. You land on the Team-administration page with your company name at the top.
The page is only visible to users who can manage members — that is, Owners and Admins. If you lack access, you see the Ingen adgang (No access) message: "Team administration is only available to admins and owners of your company."
Administration is split into tabs:
Roles are managed on the Medlemmer (Members) tab, where you see every user with a role badge next to their name.
2The four roles
Each member has exactly one role. It appears as a coloured badge in the member list — hover over a badge to read a short description. Roles always sort with Owners at the top.
Owner
Contract holder. Can cancel, change plan + payment method, transfer ownership, export data, and everything an admin can.
Owner is the top role and holds every permission. The Owner controls the contractual side: cancellation, plan and payment changes, data export (GDPR) and transfer of ownership. These actions live on the Farezone (Danger zone) tab.
Admin
Day-to-day operations. Invite/remove users, change roles, edit settings + modules + domains, view invoices and the audit log. CANNOT cancel or change the plan.
Admin handles day-to-day administration: invite and remove members, change roles, edit settings, modules and company domains, and view invoices and the Aktivitets-log (audit log). However, an Admin cannot cancel the account or change the plan — that is reserved for the Owner.
Medlem (Member)
Regular user access. Can work in the app (chat, projects, map), but has no administrative rights.
Medlem is the default role for colleagues who use Arcili daily — chat, projects, map and search — but who don't need to administer the team.
Viewer
Read-only access. Can view their own data but cannot create, edit or delete anything.
Viewer is the most restricted role: pure read-only access, with no ability to create, edit or delete.
3Read and change a role
On the Medlemmer (Members) tab, a strip of key figures sits at the top — Total, Owners, Admins and Member · Viewer — showing how the roles are distributed.
Search if needed with Search by name or email…, or filter by role via the dropdown (All roles, Owners, Admins, Members, Viewers).
Click a member to open the detail panel. Under Role & permissions an Admin or Owner can change the role via the dropdown:
Change role — Viewer Medlem Admin Owner — transferred via Arcili Support
The Owner role cannot be selected in the dropdown — it is transferred separately. You also cannot change your own role, and only other Owners can change an Owner. The last Owner cannot be downgraded.
4Invite with the right role
When you invite a colleague via Invite member, you choose the role straight away. In the role dropdown you can assign:
- Viewer — read-only access
- Member — regular access
- Admin — can invite/remove members
Which roles you may assign depends on your own permissions. The Owner role is never assigned via an invitation — it is transferred on the Farezone (Danger zone) tab under Transfer ownership.
5Roles and module access work together
What a member can actually use depends not only on the role, but also on which modules the team has switched on. On the Indstillinger (Settings) tab under Modules, Admins and Owners can enable or disable modules for the whole team:
AI assistants Map Property search Property transactions Companies Property valuation
Disabled modules are hidden in the navigation for all members — regardless of role. So even an Owner with full permissions will not see a module that is switched off for the team.
Want to give a colleague access but limit what they can see? Combine role and modules: assign the Viewer role for pure read-only access, and switch on only the modules the team actually uses.